RME AUDIO DRIVERS LINUX BABYFACE UPDATE

I would agree with this step (I've been doing computer troubleshooting for a living for 20 years now, and before that, PA and guitar rig troubleshooting). The reason they want you to try the interface on another computer is they believe the issue is on the computer side, not the interface side. Preventing the computer from signing into other accounts automatically resolves this conflict.

TotalMix FX was opening in the other account on my computer with the output muted, not allowing my instance of the software to function properly.

RME AUDIO DRIVERS LINUX BABYFACE UPDATE

As of Dec 15, 2020, you can find this option by going to Settings>Accounts, selecting Sign-in Options on the left hand side, and disabling the option labeled 'Use my sign-in info to automatically finish setting up my device after an update or restart.' I had to go into each account and disable an automatic login feature. SOLUTION: Ensure that no other accounts are signed in. I'm going to record and send a video of the issue to them this evening to hopefully being some clarity to the issue, but I wondered if anyone here has experienced this before. RME seems/seemed to think it was an issue with the encoder itself, but would that be the case when all other elements controlled by the encoder work as normal? If I use my mouse to manually set the level it will stay put.up until I touch the encoder. When I watch what's happening in TotalMix FX, I can see the fader for the Analog 1/2 outputs intermittently responding to the encoder, but eventually it just bottoms out. Whenever I switch to controlling Analog 3/4 (headphones) or the digital out, the encoder works perfectly. My issue is that, ONLY when the Analog 1/2 outputs are selected, the output level keeps dropping to zero. It sounds like it might be new to them.Īs those familiar will know, from the physical controls on the interface, you select the inputs and outputs that you want to control via the buttons on the top, then using the central jog wheel/rotary encoder. I've opened a ticket with RME about this, but it's slow going so far.

Rme audio drivers linux babyface